Shipping policy

By placing an order through this Website you will be agreeing to the terms below. All orders are processed within 1 to 2 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has been shipped.

1. Shipping Costs and Shipping Times.

 

United States - 2 to 5 Business days

All other countries - 7 to 13 Business days.

We offer free track shipping.

2. Return Due To Change Of Mind

PrimedCheck will accept returns due to change of mind as long as a request to return is received by us within 30 days of receipt of item and are returned to us in original packaging, unused and in resellable condition.

Return shipping will be paid at the customers expense and will be required to arrange their own shipping. Please contact us before returning any item.

Once returns are received and accepted, we will refund the value of the goods returned and in some case we will refund the cost of shipping paid.

 3. Items Out Of Stock

If an item is out of stock, we will contact you and cancel the order. We will refund the out-of-stock items and dispatch the rest of the order.

4.  Delivery Time Exceeded

If delivery time has exceeded the expected time, please contact us so that we can conduct an investigation

 5. Tracking Notifications

Upon dispatch, customers will receive a tracking number from which they will be able to follow the progress of their shipment. Customers can also track their shipping on our website by clicking on track my shipping link. 

 6.  Parcels Damaged In Transit

If you find a parcel is damaged in-transit, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service and we will provide the next steps.

  7. Customer service

For all customer service enquiries, please email us at hello@primedcheck.com. You can also contact us by using the contact us link on our website.